Shipping policy

Processing Time:
Orders are processed within 1-3 business days after payment confirmation.
(We’re fast, but we make sure every order’s packed right.)

Shipping Time:

• Standard Shipping: 3-7 business days (US orders)
• International Shipping: 7-21 business days (depending on location)

Shipping Rates:
Shipping costs are calculated at checkout based on your location and shipping method.

Tracking Your Order:
As soon as your order ships, you'll get a tracking number via email.
Give it 24-48 hours for tracking updates to show.

Lost or Stolen Packages:
Once your order leaves our hands, it’s in the care of the carrier.
We are not responsible for lost, stolen, or delayed packages — but if something goes wrong, hit us up and we’ll do our best to help.

Questions?
Shoot us an email at info@hvnz.us — we got you.